Syntegra Consulting Limited is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you or your company, how you can instruct us if you prefer to limit the use of that information, and procedures that we have in place to safeguard your privacy.

Company privacy policy

  1. The website (http://www.syntegragroup.com) is owned and operated by Syntegra Consulting Limited. Registered address: 63 Milford Road, Reading, Berks RG1 8LG
  2. Please read the following privacy policy to understand how we use and protect the information that you provide to us
  3. By requesting an appointment or by submitting an enquiry form to via this site, you consent to the collection, use, and transfer of your information under the terms of this policy
  4. This policy applies to this website and to Syntegra Consulting Limited – hereafter known as the Company
  5. This website contains website-links to other websites that may request additional information from you. We are not responsible for the privacy practices, or the content of other websites which are reference-linked from our site
  6. The Company is fully committed to compliance with the Data Protection Act 1998 and the following principles will be applied when we handle personal information:
    • Personal information is only used with your knowledge – to answer your enquiries or to satisfy an appointment
    • Personal information is only seen by those who require access to your data as part of their duties in the provision of goods or service to you
    • Only information required to manage this site or provide a requested service to you is collected
    • We will not pass personal information on to any other organisation without agreement unless required to do so by the law
    • Where necessary and to the best of our abilities, the Company will keep personal information up-to-date
    • Personal information will be protected from unauthorised or accidental disclosure
    • Personal information is only retained for as long as it is required by law or as part of the supply of goods or services
    • Inaccurate or misleading information or data will be corrected as soon as possible, upon notification
    • We will provide you with a copy of your personal information on request
    • These principles apply whether we hold your information on paper or in electronic form

Client consent

Upon the Company being requested to provide a quotation or appointed to commission, the client acknowledges and agrees that:

  1. In the course of using this website or registering with it and any services offered via this website, certain information about you will be captured electronically – or otherwise – and transmitted to the Company – or and – to any third parties as set out below or to third parties who host our website or assist us in maintaining this website; and
  2. You consent to the use, storage, or processing of your personal information by the Company (or any third party accustomed to carrying out credit checks) for the purposes of carrying out any credit checks, and for the processing of payments in the event that you enter into any financial transaction with the Company
  3. If ordered by a court of competent authority to provide any of your personal information collected by the Company, as described in this privacy policy, you consent to the Company providing such personal information to that court in accordance with the court’s instructions. By using this website, you expressly agree to the collection and use of your information, as set out above, for the purposes set out in this privacy policy

Information we collect from you

  1. When you visit or register with this website you may be asked to provide certain information about yourself or your company including your name, email addresses, other contact details, and credit or debit card information. For domestic commissions we may collect details about your planned house move or purchase, including moving date and location, property type, price, age, and condition
  2. The information you provide enables us to provide you with quotations for, and the supply of, the services you have requested. It also enables us to contact you where necessary concerning any quotation or the delivery of any service requested

Use of your information

  1. We will also use and analyse the information we collect so that we can administer, support, improve, and develop your business. We will also use the information to determine the use you are making of the website. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services
  2. Further, where you have consented, we may also use your information to let you know about other products and services which we offer which may be of interest to you. We may contact you by post, telephone, or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know or to unsubscribe email mail@syntegragroup.com
  3. We will not disclose any of your personally identifiable information except when we have your consent to do so, or when required by law
  4. The information you provide to us will be held on our computers in the United Kingdom and may be accessed by, or given to, our staff and third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties, but this will not include information that can be used to identify you
  5. If you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know, by contacting us at the address set out below
  6. The Company may want to contact you to notify you of news about the Company or any of its group companies, changes to the website, new services, or products that we think may interest you. The Company may telephone you to discuss the provision of any service or quotation requested. The Company may use your details and information to communicate to you offers for services or goods from other companies with the group or other companies which we think may be of interest to you
  7. In addition, at any time thereafter, you change your mind and would rather not be contacted by the Company to receive information, please send an email and a short explanation that you no longer wish to receive such information
  8. In these circumstances, the Company will not contact you again in relation to the information described above in this paragraph
  9. However, the company and/or its group companies will still use your details to send you information and communications in relation to the services we continue to provide to you

Policy updates

  1. We reserve the right to add or change the terms of this privacy policy in our sole discretion, without prior notice to you. If we change this privacy policy, we will post the new privacy policy on the website, and it will become effective from the time of publishing to the web
  2. Please visit this privacy policy on a regular basis to make sure you have read the latest version and you understand what we do with your information. Wherever possible, we will give you notice of any changes prior to their implementation

Sale of business

  1. If this business is sold or integrated with another business, your details may be disclosed to our advertisers and any prospective purchasers and their advertisers, and will be passed on to the new owners of the business

Contact

  1. We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send us an email